Read what some of our satisfied insurance customers have to say! If you’d like to provide your feedback, please submit your online review.
- LABethel, PACustomer since Oct 2012
“Great service, I would highly recommend Schaeffer Insurance.
” - WSWilliam S., New Ringgold, PACustomer since Jul 1993
“Hi, Carmela has been taking care of my insurance needs for many years and does an amazing job making sure we have the correct coverage on all of our property. She has great communication and follow through. It is always a pleasure to work with her as I know whatever we discuss will be taken care of in a timely fashion. Thank you, Bill”
- JYJason Y., Reading, PACustomer since Jun 2007
“John and Carmela’s fantastic customer service.”
- CPCarol P., Reading, PACustomer since May 2014
“Great rates and Justin always returns my calls and emails promptly! ”
- TGTroy G., Temple, PACustomer since Feb 1999
“I refer u guys all the time. U guys r always there, no matter what the question or concern u guys will answer phone and have a answer or info within the same work day. Always happy with ur response times, prices and attitudes and personalities toward ur clients. ”
- SGScott G., Sinking Spring, PACustomer since May 1997
“Able to answer my questions and help me ASAP ”
- CBCortney B., Reading, Pennsylvania
“I enjoy the ease of contacting my agent at Schaeffer Insurance. Everyone is kind, caring and very responsive. I was in an accident 5 months ago, I emailed my agent and told her what had happened, within 30 minutes I had a response from her, a claim number and was informed that everything would be taken care of. Conveniently, the owner of the opposing vehicle also had Erie insurance. The process was seamless and all agents were very helpful and accommodating. I have recommended a few people to Schaeffer Insurance and they are all very happy with the services they receive.”
- LRLanelle R., Sinking Spring, PACustomer since Dec 1988
“Whenever I call the office and need help with anything, John and Carmela are such a great help. Any time I need help with anything they are there. They have all the answers to any questions I need answered. Very friendly both of them. I do not have a one complaint about your agency!”
- NGNicole G., Bernville, PACustomer since Dec 1990
“Your office staff are always very helpful and prompt with all my insurance needs. Any time I have had a claim Erie has made it very easy to get reimbursed.”
- AGReading, PACustomer since Apr 2014
“They provide the best rates I’ve found. Plus they have great customer service. I’ve had nothing but good experiences with them”
- FMReading, PACustomer since Nov 2015
“Customer service and knowledge of services is impeccable. ”
- CBCortney B., Reading, PACustomer since Sep 2011
“I enjoy the ease of contacting my agent at Schaeffer Insurance. Everyone is kind, caring and very responsive. I was in an accident 5 months ago, I emailed my agent and told her what had happened, within 30 minutes I had a response from her, a claim number and was informed that everything would be taken care of. Conveniently, the owner of the opposing vehicle also had Erie insurance. The process was seamless and all agents were very helpful and accommodating. I have recommended a few people to Schaeffer Insurance and they are all very happy with the services they receive. ”
- EMEric M., Reading, PACustomer since May 2004
“Made everything quick and easy while providing great service!”
- JFJuan F., Reading, PACustomer since Mar 2015
“Thank you for taking care everything for me ”
- LKMohnton, PACustomer since Sep 1991
“Prompt and courteous service”